Privacy Policy

Last updated June 19, 2026

This Privacy Policy explains how PractiMate AI ("we," "us," or "our") collects, uses, stores, and shares your information when you use practimateai.com and the related products and services that link to this policy (the "Services"). PractiMate is an interview practice tool: you answer interview questions out loud or in writing, and we use artificial intelligence to give you feedback. If you do not agree with this policy, please do not use the Services. If you have any questions, email us at practimate.ai@gmail.com.

Table of Contents

1. What Information We Collect

Information you give us

  • Account information. When you create an account, we collect your email address and password. Passwords are stored in hashed form by our authentication provider and are not visible to us.
  • Your answers and practice content. When you practice, we collect the questions you choose, the answers you type, and any details you choose to include in them. If you set a target role or paste a job description to tailor your questions, we collect that too.
  • Audio recordings. If you speak your answers, the audio is sent to our servers and to our speech-to-text provider only to transcribe it into text. The audio is used solely for transcription and is not stored afterward. Only the resulting text is saved with your session.
  • Communications. If you email us, we keep your message and contact details so we can respond.

Payment information

If you subscribe to a paid plan, your payment is processed by Stripe. We do not collect or store your full card number on our own servers; that information is handled directly by Stripe under its own privacy policy (stripe.com/privacy). We may receive limited details such as your subscription status and the result of a payment.

Information collected automatically

Like most websites, our hosting and infrastructure providers automatically collect basic technical data when you use the Services, such as your IP address, browser type, device information, and usage data. This is used to keep the Services running securely and to diagnose problems. We do not currently use third-party analytics or advertising trackers.

Sensitive information

We do not ask for or intentionally collect sensitive personal information such as your race, religion, health, or biometric identifiers.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account and keep you signed in.
  • Provide the core Service, which is generating feedback, scores, and suggestions on your answers.
  • Save your sessions and show you your progress over time.
  • Process your subscription and manage payments through Stripe.
  • Respond to your questions and support requests.
  • Send you administrative messages such as password resets, receipts, and important account or service notices.
  • Keep the Services secure, prevent fraud and abuse, and diagnose technical problems.
  • Understand how the Services are used so we can improve them.

3. How We Use AI to Process Your Answers

The core of PractiMate is powered by third-party artificial intelligence providers, currently OpenAI and AssemblyAI. To generate your feedback, the text of your answer (and, where you record audio, the audio sent for transcription) is transmitted to and processed by these providers on our behalf. They return the transcription and the feedback, which we store with your session so you can review it.

We share with these AI providers only what is needed to produce your feedback. We do not use your answers to train our own models. The feedback PractiMate generates is for practice purposes only and does not guarantee any interview or employment outcome. Because your answers may contain personal details you choose to include, please avoid entering information you would not want processed by a third-party AI provider.

If you are in the EEA or UK, we rely on the following legal bases to process your information: performance of a contract (to provide the Services you sign up for), legitimate interests (to secure, maintain, and improve the Services, and to prevent fraud), consent (where you have given it, which you may withdraw at any time), and legal obligations (where the law requires it).

5. When and With Whom We Share Information

We do not sell your personal information, and we do not share it for advertising. We share information only with the service providers that help us run the Services, each under a contract that limits how they may use it:

  • Supabase — hosting, database, and authentication (stores your account and saved sessions).
  • OpenAI — generates the feedback on your answers.
  • AssemblyAI — transcribes spoken answers into text.
  • Stripe — processes subscription payments.

We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of assets, in which case we will continue to protect your information consistent with this policy.

6. Cookies

We use essential cookies and similar technologies that are necessary to keep you signed in and to keep the Services secure. We do not currently use cookies for analytics or advertising. Most browsers let you remove or reject cookies, but doing so may stop parts of the Services from working, such as staying logged in.

7. How Long We Keep Your Information

We keep your information for as long as your account is active or as needed to provide the Services. You can delete individual practice sessions at any time from within your account. When you delete your account, we delete or anonymize your personal information, except where we are required to keep certain records by law or need them to resolve disputes or prevent abuse. As noted above, audio recordings are not retained after transcription.

8. How We Keep Your Information Safe

We use reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security. You use the Services at your own risk and should protect your account password.

9. Information From Minors

The Services are not intended for anyone under 18 years of age, and we do not knowingly collect information from children under 18. If you believe a minor has provided us with personal information, please contact us at practimate.ai@gmail.com and we will take steps to delete it.

10. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. You can review and update much of your information directly in your account, including deleting your saved sessions. To make any other request, or to delete your account, email us at practimate.ai@gmail.com. We will respond in accordance with applicable law. If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority.

11. US State Privacy Rights

If you are a resident of California or another US state with a comprehensive privacy law, you may have the right to know what personal information we collect, to access or delete it, to correct inaccuracies, and to not be discriminated against for exercising these rights. We do not sell your personal information or share it for cross-context behavioral advertising. To exercise any of these rights, email us at practimate.ai@gmail.com. We will verify your request using the information associated with your account before acting on it.

12. Do-Not-Track Signals

Some browsers offer a "Do-Not-Track" (DNT) setting. Because there is no agreed industry standard for how to respond to DNT signals, we do not currently respond to them. If a standard is adopted, we will update this policy.

13. Updates to This Notice

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above, and for material changes we may provide additional notice. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, you can reach us at practimate.ai@gmail.com.